Medical Services During COVID-19

KCHC is working to keep our community healthy during this time and prevent the spread of infection while also offering options for easier access to care. If you have a fever, cough or other respiratory symptoms, please dial our Call Center at 262-383-4091 prior to visiting one of our KCHC facilities, so you can be screened by one of our Providers.

KCHC is committed to the mental health and well-being of our community.  To promote safety for all, we have temporarily discontinued in-person services and will be offering video-based appointments.

All currently scheduled patients will be contacted via phone to discuss electronic options and schedule a video-based appointment.  Please let us know about any changes to your phone number or address to serve you best.

If you have difficulty breathing or believe you are experiencing and emergency, dial 911. KCHC has medical providers available to assess your medical needs. Call 262-383-4091 to be evaluated by one of our providers and directed on what type of visit is appropriate:

  • Phone
  • Video Conference
  • In-Person

If you are instructed to come in for a visit, KCHC has instituted a “one person” rule. Only patients are to attend appointments. Minors may have one parent or guardian present. If you are in need of translation services, please let us know prior to your visit. All who enter will have their temperature taken at the door upon entry.

Patients experiencing any of the following symptoms: fever, chills, cough, sore throat, runny nose, nasal congestion, muscle and body aches, headaches, fatigue or feeling tired, vomiting or diarrhea, AND traveled in the last 14 days OR have been in contact with a confirmed case of COVID-19- REFRAIN from entering the clinic. Please do not come to the facility as you will be unable to enter. For further instructions, please call the Call Center at 262-383-4091.